Privacy Policy
AS OF 26 FEBRUARY 2025
AGREEMENT TO TERMSThis privacy notice for Faraday EVCS Inc. ("Company," "we," "us," or "our") describes how and why we collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you:
- Visit our website at www.fday.io, or any website of ours that links to this privacy notice.
- Engage with us in other related ways, including sales, marketing, or events.
WHAT INFORMATION DO WE COLLECT?Personal information you disclose to us.We collect personal information that you voluntarily provide when you register for our Services, request information, or make a purchase. The personal information we collect may include:
- Names
- Phone numbers
- Email addresses
- Mailing addresses
- Usernames
- Passwords
- Contact preferences
- Billing addresses
- Debit/credit card numbers
Sensitive Information.We do not process sensitive information.
Payment Data.Payments are processed through Stripe, which securely collects and processes your payment details, including:
- Payment instrument number
- Security code associated with the payment instrument
We do not store or process payment details directly. Stripe may use cookies for fraud prevention and secure transaction processing. For details, see Stripe’s
Cookie Policy.
HOW DO WE PROCESS YOUR INFORMATION?We process your personal information to:
- Facilitate account creation and authentication.
- Process payments securely through Stripe.
- Send order receipts and payment confirmations.
- Respond to inquiries and customer support requests.
- Analyze usage trends to improve our Services.
- Ensure security and fraud prevention.
REGIONAL PRIVACY RIGHTS✔
For users in the EU/EEA (including Cyprus)We process your personal data under **GDPR** and ensure compliance through **our subsidiary in Cyprus**. You have the right to:
- Access, correct, or delete your data.
- Request data portability.
- Object to processing or withdraw consent.
- File complaints with your local data protection authority.
Your data may be transferred to our US-based systems, with safeguards in place (e.g., **Standard Contractual Clauses (SCCs)**). ✔
For users outside the EU/EEAWe process your data under **US privacy laws** through our **US entity, Faraday EVCS Inc.**. If you are in California, you have additional rights under **CCPA**, including:
- Requesting details on what personal data we collect.
- Opting out of data selling (we do not sell personal data).
- Requesting deletion of personal information.
For other non-EU users, we comply with **local privacy laws as applicable**.
COOKIES AND TRACKING TECHNOLOGIESWe use essential cookies for security, fraud prevention, and payment processing. These include Stripe’s cookies, which are strictly necessary and do not require consent under GDPR. Learn more in Stripe’s
Cookie Policy.
HOW LONG DO WE KEEP YOUR INFORMATION?We retain personal information as long as necessary to fulfill business and legal requirements. Payment details are stored by Stripe according to their retention policy.
HOW DO WE KEEP YOUR INFORMATION SAFE?We implement security measures to protect personal data from unauthorized access. However, no system is 100% secure, and users should take precautions when sharing information online.
HOW CAN YOU CONTACT US ABOUT THIS NOTICE?If you have questions, contact us at:
- Email: legal@faradayevcs.com
- Mail: Faraday EVCS Inc., 611 South Dupont Highway Suite 102, Dover, DE 19901, United States